Inquiry Management

Your sources might be generating thousands of leads, but how do you know if they’re quality leads? Are they duplicates? Are they valid? LeadWatchLive optimizes your ability to manage incoming traffic, so that you can aggregate, validate, and pursue leads without wasting time or money. Media management has never been this functional.

Delivery

LeadWatchLive™ is an inquiry management platform created specifically for higher education institutions to capture, validate and deliver student inquiries in real-time. It is designed to be easily integrated with a school’s existing systems and can post leads directly to one or many destinations including a CRM, SIS, or call center. Inquiries can also be simultaneously delivered via email to predefined distribution lists.

Validation

LeadWatchLive incorporates both standard and custom validation enabling colleges and universities to tailor forms and settings to meet online, campus and degree specific validation requirements.

The system checks for profanity, duplicate leads, invalid phone numbers and utilizes a multi-tiered email address validation to verify a prospective student’s information in real-time and screen leads based on the validity of the data submitted.

Screening inquiries with erroneous information allows enrollment counselors to focus on qualified student inquiries rather than waste precious time and resources following up on unqualified leads.

Aggregation

LeadWatchLive allows schools to collect, filter, and aggregate inquiries from all online media sources whether paid or unpaid as well as drive to web campaigns like direct mail. Schools can also capture and validate information submitted on their own websites. Housing all inquiries in one central location provides the best way to analyze the performance of all sources to which budget is being allocated.

Let us show you how LeadWatchLive’s inquiry management capabilities can help effectively manage your inquiry/lead management initiatives, schedule a demonstration today.